Robinsons Supermarket: About Consumer Corner

We love to shop. If we have the money, we buy the basic things we need. If we have extra money, we buy the gadgets we want. Still it is hard to spend money especially if you learned that the thing you purchased was defective or falsely advertised.

How do you handle that as a consumer?

Well, shopping at Robinsons Supermarket is an intelligent choice because they advocate consumer’s welfare through their Consumer Corner. Yes, they have Consumer Corner in all of its stores nationwide.

The Consumer Corner was unveiled last March 15 at the Robinsons Supermarket in Robinsons Place Manila together with the Department of Trade and Industry, in time for the celebration of World Consumer Rights Day.

DTI Consumer Protection and Advocacy Bureau Dir. iv Domingo Tolentino; DTI Usec. Ruth Castelo; DTI Sec. Ramon Lopez; Robinsons Supermarket Corp. Managing Director Jody Gadia

What does the Consumer Corner provides?

  • Ready access to DTI consumer related materials
  • Suggested Retail Prices of the products classified as basic commodities
  • Your 8 Basic Consumer Rights

Do you know the 8 Basic Rights of Consumer?

1 Right to Basic Needs, which guarantees survival, adequate food, clothing, shelter, health care, education and sanitation. With this right, consumers can look forward to the availability of basic and prime commodities at affordable prices and good quality.

2 Right to Safety, which is the right to be protected against the marketing of goods or the provision of services that are hazardous to health and life.

3 Right to Information is the right to be protected against dishonest or misleading advertising or labeling and has the right to be given the facts and information needed to make an informed choice.

4 Right to Choose is the right to choose from among various products at competitive prices with an assurance of satisfactory quality.

5 Right to Representation is the right to express consumer interests in the making and execution of government policies.

6 Right to Redress is the right to be compensated for misrepresentation, shoddy goods or unsatisfactory services.

7 Right to Consumer Education, which is the right to acquire knowledge and skills necessary to be an informed customer.

8 Right to a Healthy Environment is the right to live and work in an environment which is neither threatening nor dangerous and which permits a life of dignity and well-being.

Shopping at Robinsons Supermarket gives me peace of mind and security because I know they sell products at the right price, good quality and because they care and protect about my welfare as a customer.